1.How do treats arrive when I order them through the Woofables website?

• Our decorated treats come individually wrapped. If you’d like them to be packaged differently, please let us know and we can work with you to meet your needs.
• Our bulk (undecorated) treats are provided in 12 oz bags or 5 pound at a time are put in zip lock bags.  

2.  How soon after I place my order will it ship out?

• Your order will ship 7-10 business days after your order is placed. If your order is larger in size and will exceed the 7-10 days, we will contact you to confirm ship date.

3.  Can I use photos from your website?

• Yes, you can copy and paste the photos of our products found on our website.

4.  Can I put my own labels on your products if I sell them at my store/website?

• Yes, however, we ask that you let your customers know these treats are 'Manufactured by Woofables', as we are a licensed pet food manufacturer in the State of Iowa.

5.  What is the minimum size order I can place as a wholesale customer?

• $200 is the minimum order size, excluding shipping cost.

6.  If I am a new customer, what are the best sellers? How will I know what to purchase for my store?

• We would be happy to advise you on placing your first order to give you ideas about what is selling best at certain times of the year.  Please call the bakery at (319)351-9663 for assistance.

7.  How can I make a comment, compliment, or complaint?

• We welcome your feedback, please leave a comment on our website, send us an email at woofablesbakery@gmail.com, or call our bakery at 319-351-9663.

8.  What is the best way to display treats at my store?

• Decorated treats can be displayed a variety of ways...on platters, in a bakery case, in baskets, etc.
• Bulk treats can be displayed in bins, tubs or bowls, or our 12 oz bags can sit on your store shelves.

9.  Does my order need to be paid at the time of ordering?

• Online orders are paid at the time your order is placed. For email or phone orders we run payment on the day we ship.  We may hold shipment if we have not been assured of payment.

(updated Jan 1 2024)